Argentina 
Canada 
Chile 
Colombia 
INTERNAL TOOL 
South Africa 
Global 
FREQUENTLY QUESTIONS
WHO CAN PARTICIPATE IN THE PROMOTION?
The promotion is for individuals over Legal Drinking Age and currently living on South Africa.
HOW DO I PARTICIPATE IN THE PROMOTION?
To participate, order a draught Stella Artois on a Stella chalice at a participating bar, visit our website, select the bar you are at, and take a photo of your chalice. Our platform will use a HawkEye technology to evaluate the service and present the results.
WHAT HAPPENS AFTER I SUBMIT A PHOTO OF MY CHALICE?
After submitting the photo, you will receive a result indicating if the service is perfect or not. You will then be directed to log in or register on the site. Once authenticated, you'll receive a Lucky Numberm your unique code entry on the promo, and run for instant prizes.
HOW DO I REGISTER ON THE SITE?
During registration, you must fill in your personal information and confirm. If the email is not already in use, you will receive a confirmation code sent to the provided email. After confirming the code, your account will be created, and you will be authenticated.
WHAT IS A LUCKY NUMBER?
A Lucky Number is a unique participation number you receive after validating the service of your chalice. This number will be used to draw a grand prize among all entries.
WHAT ARE THE INSTANT PRIZES?
Instant prizes can be digital, like promotional codes, or physical. Digital prizes are delivered directly through the site, while physical prizes will be sent by the company after contacting you for shipping details.
HOW MANY PRIZES CAN I WIN DURING THE CAMPAIGN?
There is a limit of 2 prizes per person throughout the campaign.
HOW DO I CHECK MY LUCKY NUMBERS AND INSTANT PRIZES?
You can check your Lucky Numbers and instant prizes on "My Profile".
CAN I DELETE MY ACCOUNT?
Yes, in the logged-in area of the site, you have the option to delete your account and the data you provided during registration.
WHAT SHOULD I DO IF I DON'T RECEIVE THE CONFIRMATION CODE BY EMAIL?
Check your spam or junk folder. If you still don't find the email, try resending the confirmation code through the site. If the issue persists, contact us through this form: Contact Us
HOW WILL I KNOW IF I WON A PHYSICAL PRIZE?
If you win a physical prize, it will be described on the page right after you finish scanning (if already logged in). The company will contact you within a week to obtain your shipping details.
WHICH BARS ARE PARTICIPATING IN THE PROMOTION?
The list of participating bars can be found on our website in the bar selection section.
HOW DOES THE GENAI VALIDATE THE SERVICE OF MY CHALICE?
The GenAI analyzes the amount of beer and foam in the chalice, comparing it with the correct guidelines for the perfect Stella Artois service.
CAN I PARTICIPATE IN THE PROMOTION MORE THAN ONCE?
Yes, you can participate once a day, every day while the campaign is active. There is a limit of 2 prizes per person throughout the campaign.
WHERE CAN I FOUND THE TERMS AND CONDITIONS FOR THIS CAMPAIGN?
Terms and Conditions can be found here
WHAT SHOULD I DO IF I ENCOUNTER A TECHNICAL ISSUE ON THE SITE?
If you encounter any technical issues on the site, please contact us through this form: Contact Us
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